Terms and Conditions

Terms of Services

This Website and the functionalities provided through it are provided by the Seller (hereinafter also referred to as "Neeuvu", "we", "us", and "our") who owns and administers the Website. When using the following websites:  www.neeuvu.in

(hereinafter referred to as the "Website") regardless of the purpose of use, these Terms of Services will constitute a legally binding contract between us, i.e. Neeuvu, and you (hereinafter referred to as "User", "You", "Your"). It is your responsibility to carefully read these Terms of Services before using the Website. Use of the Neeuvu Website is tantamount to submitting a declaration of reading the Privacy Policy (available at https://Neeuvu.com/privacy_policy ) and its acceptance. If you do not accept the Terms of Services, you may not use the Website.

Please read the following provisions carefully, as they contain the conditions governing the use of the Neeuvu Website. In addition, please read our Privacy Policy located on the Website.

If you have any questions, comments, or concerns regarding the contract or any other part of the Website, regarding any of our presented products and services, or in case of technical problems while using this website, please contact us via the following link: https://neeuvu.in/contact

Remember that you are prohibited from providing unlawful content or using the Website in a way that disrupts or prevents its functioning.

1. Definitions

1. Price– refers to the price of the Goods, valid at the date and time of the Order, inclusive of all promotional offers and rebates; The price does not include delivery costs.

2. Business days– weekdays from Monday to Friday.

3. Written form- also includes e-mail messages clearly specifying the name of the sender and recipient, unless the Terms of Services state otherwise.

4. Consumer- a natural person making a legal transaction with the trader not directly related to its business or professional activity.

5. Production tools- matrices, printing dies, graphic materials, and other tools necessary to produce the Goods being the subject of the Order.

6. Customer Assistance- a person acting on behalf of the Seller in the course of the Order. The Seller will appoint a Customer Assistance in the event that the Order requires action outside the automated ordering system available on the Website, whereby, after placing the Order for the first time, the User will be informed about the person of the Customer Assistance and the contact details to the Customer Assistance by Neeuvu, and if the User places another Order, for the Customer Assistance a person acting on behalf of the Seller, submitting an offer or cooperation proposal to the User is considered.

7. Custom Clearance Fee– fee charged by the logistic companies for taking care of customs clearance.

8. Custom Duties– an indirect tax levied on goods, calculated by respective authorities after custom clearance is made, paid solely by the Customer in accordance with the applicable laws.

9. Account- a service provided electronically; access to the User’s personalized administration panel accessible after successful registration and logging on to the Website by the User - after providing a pre-set login and password through which the User can place an Order, and in which the User's information and documentation related to his Orders are stored.

10. Entity– refers to any natural or legal person, as well as an unincorporated organizational unit, to which the law grants legal capacity.

11. Privacy Policy- a document regulating the security of privacy protection and the processing of the User’s personal data; The Privacy Policy is available at this address: https://neeuvu.in/privacy-policy.

12. Terms of Services– refers to these Terms of Services.

13. Neeuvu Warranty - additional service provided by the Seller in connection with the conclusion of the Contract of Sale.

14. Force majeure- means any external event, impossible to predict by the Parties, the consequences of which could not have been prevented, particularly a natural disaster, terrorism, hostilities, violent riots, strikes, acts of public authority requiring subordination or introducing any restrictions, other common disturbances affecting many enterprises, including production disruptions not attributable to the Seller, or interruptions in the supply of electricity or other utilities.

15. Services - refers to the services made available by the Seller in accordance with these Terms of Services; specific information on the Services is available under designated tabs on the Website.

16. Services Contract– refers to the contract for the performance of Services concluded by way of an Order placed by the User and a confirmation of this Order by Neeuvu; The contract is concluded in accordance with the provisions of these Terms of Services between the Seller and the User, via the Website sales system, by e-mail or in writing.

17. Packaging Toolbox – means the Services made available by the Seller to the Users who are not Consumers, in accordance with these Terms of Services, on the Website for the creation of the packaging layouts.